FREQUENTLY ASKED QUESTIONS
WE LOVE YOUR INVENTORY! HOW DO WE GET STARTED?
Great! We can’t wait to work with you. You can make a wishlist by clicking on the items you love. From there, we’ll create a proposal based on availability. Or you could just shoot us an email and we’ll help you choose the best items for your vision.
DO YOU PROVIDE DELIVERY?
Yes! We deliver to most of New Jersey and some areas of New York but are not delivering to Long Island at this time. Delivery fees are based on your distance from our Atlantic Highlands, NJ warehouse.
DO YOU HAVE A MINIMUM ORDER REQUIREMENT?
Yes. We have a minimum order starting at $500 for delivery and $150 for pick up orders. All NYC and New York delivery orders have a minimum of $1000.
HOW DO WE RESERVE ITEMS?
Once we have created a proposal for you, we require a non-refundable 50% (check or credit card) deposit to officially reserve. The balance is due 14 days before the event
WHAT IF SOMETHING IS MISSING OR DAMAGED?
It happens! We automatically charge a non-refundable 8% damage waiver. This covers normal wear and tear such as small stains, nicks or scratches. If we need to reupholster or replace anything, we charge a fee of 5X the rental cost.
DO YOU ALLOW PICK UP OF RENTAL ITEMS?
Yes! Pick up is available for small items. Pick up orders must meet the terms of your contract and we reserve the right to insist on delivery for select pieces due to their delicate nature.
HOW LONG IS THE RENTAL PERIOD?
Our standard rental period is 48 hours. However, we can be flexible, and we’ll work with you and your venue to find a time that works for everyone.
DO YOU OFFER STYLING AND SET UP SERVICES?
Of course! We happily set up the items you have rented without a fee. In some cases, there may be a slight additional cost based on labor. Styling services are offered on a case-by-case basis. Just ask!